Privacy policy

Edition of 30 October 2026

This is a translation. If it differs from the Russian version, the Russian version prevails.

1. General provisions

1.1. This Privacy Policy (the "Policy") describes what data the administration of the Genesis project (the "Administration") collects and how it uses it while running the website karos-genesis.com, the Genesis game server and the game client used to enter it (together, the "Service").

1.2. By registering, entering the game or paying for KGP, the User agrees to the Policy. A User who does not agree stops using the Service and may ask for the account to be deleted (section 7).

2. What data we receive

2.1. On registration and while the account is in use:

• the account name and e-mail address;
• the account password and PIN, only as hashes: they are never stored in plain text;
• character names and everything that belongs to the game: level, items, KGP balance, shop purchase history, in-game actions recorded in the server logs.

2.2. Technical data:

• the IP addresses used to visit the site and enter the game;
• a hashed identifier of the computer, so that bans for violations cannot be evaded with a new account;
• the Epic Online Services identifier and the data that Easy Anti-Cheat by Epic Games collects when the game starts;
• cookies (section 5).

In-game voice chat goes through the Epic Online Services service; to pick the nearest server Epic receives the player's IP address; neither we nor Epic record it.

2.3. When paying for KGP: the amount, the KGP credited, the date, the invoice or payment number at the payment service and its status. When paying in USDT: the sender's wallet address and the transaction hash, which are public on the TRON network anyway. The User enters bank card details on the payment service's page: the Service neither receives nor stores them.

2.4. The Service does not ask for passport data, documents or photographs.

3. Why we use the data

• to run the account and the sign-in to the site and the game;
• to confirm the e-mail address, restore access and send service letters;
• to credit KGP and sort out payment questions;
• to protect the game and the accounts from cheats, hacking and abuse, and to apply bans for violations;
• to answer support requests;
• to see overall statistics of visits to the site.

4. Who receives the data

4.1. Data goes only to those without whom the Service cannot work, and only as much as they need:

• payment services, to process and check KGP payments;
• for USDT payments, the TronGrid service, through which transfers on the TRON network are checked;
• the Resend service: the e-mail address and the text of a letter, to deliver it;
• Epic Games, for the Easy Anti-Cheat anti-cheat to work;
• Yandex.Metrica and Google Analytics: statistics of visits to the site;
• the hosting provider whose servers run the Service.

4.2. Otherwise data is passed on only when the law requires it or with the User's consent. Data is not sold.

5. Cookies

5.1. After signing in to the site the browser keeps a session cookie for up to 30 days or until the User signs out. Without it the cabinet cannot be entered.

5.2. Yandex.Metrica and Google Analytics set their own cookies to count visits. They can be turned off in the browser settings, and the site keeps working.

6. Storage and protection

6.1. Account data is kept as long as the account exists. Server logs and payment records are kept as long as they are needed to sort out payments and violations.

6.2. The site works only over HTTPS, passwords and PINs are stored as hashes, and only the Administration has access to the data. The Administration takes reasonable protective measures but cannot guarantee absolute security of data sent over the internet.

7. The User's rights

7.1. The User changes the e-mail address and the password in the cabinet. To learn what data about them is kept, to correct it or to delete the account together with the data, the User writes to support from the account's e-mail address.

7.2. Payment records may be kept after the account is deleted if they are needed to settle a payment dispute.

8. Changes to the Policy

8.1. The Administration may change the Policy. The current edition is always published on this page with its date at the top; by continuing to use the Service after a change, the User agrees to the new edition.

9. Contacts

For questions about data: support. The terms of using the Service are in the Terms of use.